Go Back   Weapons Forum > Weapons > General Discussion > Long Guns > AR-15



AR-15

TAC-CON Trigger: Customer Service A+++ !


This is a discussion on TAC-CON Trigger: Customer Service A+++ ! within the AR-15 forums, part of the Long Guns category!
...


Like Tree1Likes
  • 1 Post By Bluez

Reply
 
LinkBack Thread Tools Display Modes
Old 07-01-2015, 08:45 PM   #1 (permalink)
 
Bluez's Avatar
Full Access Member

 
Join Date: Apr 2013
Location: Fort Belvoir, VA
Posts: 1,221
Default TAC-CON Trigger: Customer Service A+++ !

As you all know I do a demanding firing schedule on this, my primary training Rifle (LWRC M6A2 HBAR, Lower is now a Troy) and after a while the Semi auto function became a bit “loose” and started to shoot doublets and even unintentionally.
I have had a similar phenomenon w/ he stock LWRC trigger also after approx 13,000 rds.

So in March or so, I contacted Robert from TAC-CON.
Left a message on the weekend and was pleasantly surprised to get a call back on the weekend a mere hour later!

He asked me to send in the old trigger and they would either rebuild it or replace it w/ a brand new unit.

He said this, even though I admitted him I bought the trigger used (!)

It appears they consider their lifetime warranty to be full transferable between owners? .
This is something very few businesses are willing to do.

I received the trigger Monday after sending it 1 week earlier.
It appears they sent me a brand new unit and they did include a couple extra items.
One of them was the ‘ATF Card” which you cna show if you get challenged at the range or somewhere that this is ATF legal and not a “machine gun”.

They also returned the trigger pins I included as part of the return and 2 sets (!) of new trigger pins.

The first two I tried fit perfect and snug.

Since I took the old trigger out yesterday it took only 5 minutes to installed the new trigger.

Please check out the pics I made a point in including a pic w/ the billet selector switch in the “auto” position.

In summary great customer service w/ super fast turnaround.
I had agreed to send it in in March but didn’t send it until a week ago.
They got the trigger to me by Monday in time for 4th of July fun
Attached Images
File Type: jpg 100_0765.jpg (96.7 KB, 2 views)
File Type: jpg 100_0767b.jpg (97.1 KB, 2 views)
File Type: jpg 100_0764.jpg (97.1 KB, 2 views)
File Type: jpg 100_0763.jpg (97.1 KB, 2 views)
__________________
Molon Labe
Bluez is offline   Reply With Quote
Old 07-01-2015, 08:47 PM   #2 (permalink)
 
Bluez's Avatar
Full Access Member

 
Join Date: Apr 2013
Location: Fort Belvoir, VA
Posts: 1,221
Default

PS: Took the gun out to the range last night.
The "Auto" feature still works just as advertised with this trigger which I understand to be a revised version.
Lots of fun but EXPENSIVE in Ammo
SilvrSRT10 likes this.
__________________
Molon Labe
Bluez is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On